Privacy Policy

Effective Date: February 1 2026

1. Introduction

This Privacy Policy describes how The Village (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you access or use https://www.thevillagemd.com/ (the “Site”) or interact with us through associated platforms, bookings, forms, or communications.

By using the Site or related services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a) Information You Provide

name
email address
phone number
booking details
form responses
communications you send to us

b) Automatically Collected Information

IP address
browser type
device information
pages visited
date and time of access

This information may be collected through cookies, analytics tools, or similar technologies.

3. How We Collect Information

Information may be collected through:

Bookeo (class bookings and payments)
ClickUp forms
Google Forms
email communications
Flodesk (email communications and marketing)
cookies and analytics tools

4. How We Use Information

We use collected information to:

process bookings and manage scheduling
send confirmations, reminders, and service-related communications
respond to inquiries
operate and improve our Site and services
send marketing or promotional communications where permitted by law
comply with legal and regulatory obligations

5. Email Communications & Marketing

By submitting your email address through the Site, forms, or booking platforms, you consent to receive:

transactional and administrative emails
service-related communications
marketing emails where you have opted in or where permitted by applicable law

Marketing emails are sent via Flodesk.

You may unsubscribe from marketing emails at any time. Transactional and service-related emails may continue regardless of marketing preferences.

6. Data Transfer Between Platforms

When you book a class, service, or event through Bookeo, certain information you provide (such as your name, email address, and booking details) may be transferred to Flodesk for the purposes of:

booking confirmations and reminders
service-related communications
marketing or promotional communications where permitted by law

By submitting your information through Bookeo or other platforms, you acknowledge and consent to this transfer and processing of your information.

7. Third-Party Service Providers

We use third-party service providers including, but not limited to:

Bookeo
ClickUp
Google
Flodesk

Each third-party provider operates under its own privacy policies and security practices. We do not control and are not responsible for how third parties collect, use, or protect your information.

8. No Sale of Personal Information

We do not sell personal information.

9. Health Information & HIPAA Disclaimer

We do not intentionally collect protected health information (PHI) through this Site or our general booking and form systems.

The Village is not a healthcare provider and is not subject to HIPAA with respect to information collected through this Site.

Any health-related information shared with independent practitioners is governed by the practitioner’s own policies and obligations.

10. Data Security Disclaimer

We implement reasonable administrative and technical safeguards to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

You use the Site and related services at your own risk.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

12. Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

13. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

request access to your personal information
request correction or deletion
opt out of marketing communications

Requests may be subject to legal, operational, or contractual limitations.

14. Limitation of Liability

To the fullest extent permitted by law, The Village disclaims all liability for:

unauthorized access
data breaches
misuse of information by third parties
errors or omissions in data transmission

15. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be effective upon posting. Continued use of the Site constitutes acceptance of the updated policy.

16. Contact

For privacy-related inquiries, contact:
info@thevillagemd.com